Online shopping - Terms and Conditions

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Key Info

Item location: Sydney – NSW - Australia

Posts to: Australia

Delivery times: May vary, especially during peak periods. Seller posts within 2 days after receiving cleared payment.

Payments: PayPal

Returns: 30-day returns. Buyer pays return postage

Guarantee: Money Back Guarantee - Get the item you ordered or get your money back.

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Shipping Info

We offer FREE standard shipping on almost everything we sell for AU shipments.

We post within 2 days after receiving cleared payment. A payment is considered "cleared" after the money from the buyer has been deposited into the seller’s account. As you're paying by PayPal, the payment may clear immediately.

This does not include the number of business days the postage service will take to deliver the item to you which may vary, especially during peak periods.

Product Condition

Brand New

A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is available in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.

New: Never used

A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. The item may be a factory second or a new, unused item with defects. 

Manufacturer refurbished 

An item that has been professionally restored to working order by a manufacturer or manufacturer-approved vendor. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in the original packaging.

Seller refurbished

An item that has been restored to working order by the seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging.

Used

An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may have been used in workshops.

For parts or not working

An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller's listing for full details.

Payment Info

PayPal is our accepted and preferred payment method. You can use Visa, MasterCard, Discover, American Express, Instant Bank Transfer or e-Check with your PayPal payment. Please keep in mind, there can be shipping delays if you use an e-check, as we ship when the e-check has cleared your bank and shows cleared by PayPal. All other payment methods will show as cleared instantly and will ship within two business days. Immediate Payment is required with all purchases. Sorry, we are not able to hold any merchandise. If you need to ship an item to a 3rd party (such as a gift), make sure to update the shipping address during check-out. We are not able to change the shipping address once payment is made and order completed.

Returns

Images of items shown may be generic manufacture images and there might be slight variations in the actual production or color of the item. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from product receipt date. The item must not have been, damaged, worn or original factory package damaged in any way. New items that have been opened or factory seals broken are not returnable for any reason. The refund will be the total purchase price (item price plus paid shipping, if any), minus the actual cost of shipping & packing. The actual shipping costs may be higher than what you paid for shipping, as we sometimes absorb some of the shipping costs.

The buyer is required to pay the return shipping cost to the following address: 2 Kirrang Ave, Villawood, NSW, Australia 2163.

Once we receive the item back, we issue a refund for, before shipping item back. Most returns and refunds are completed within 3 business days of receiving the item back. During our busy holiday seasons (School holidays) there can be a delay of up to 7 days for refunds.